Frequently Asked Questions

Who is eligible to have HURREVAC?

According to federal guidelines, program access is restricted to the government emergency management community. If you work for a private corporation with hurricane threat assessment needs, an Internet search for "Hurricane Tracking Software" will offer comparable software packages available from commercial vendors.

What does HURREVAC cost and how do I get it?

HURREVAC is funded by the federal government and the software is distributed free-of-charge to eligible users. Visit the registration page to get started. Once registered, you will receive e-mailed instructions detailing how to download and install the program from the web.

I think I may be registered under an old e-mail address and I'm concerned that future HURREVAC announcements will not reach me. What should I do?

Use this page to verify whether or not your current e-mail address is in our database. If it is not, then you should simply reregister as if a new user.

May I share my HURREVAC access with other emergency management colleagues that want the program?

In general, it's recommended that each person running HURREVAC maintain their own registration. The reason for this is so that you don't miss e-mailed notices of important changes, new versions, etc. However, if you are a network administrator who will keep HURREVAC up to date on many of your agency's machines, it's only necessary for you and a few key users in your agency to register.

I have registered and installed HURREVAC on my work computer. May I also put the program on a home computer and/or laptop for use when I am away from the office?

Absolutely...There are no restrictions on the numbers or types of computers where registered users may have HURREVAC installed.

I'm new to HURREVAC. Where do I start to learn the ropes of this program?

Your HURREVAC software has an extensive built-in help system. If you are new to the program, we suggest starting in the help system with the 'Using HURREVAC' tour and/or downloading the print-friendly user manual. This support site also offers tutorials and an overview of live training opportunities.

Are there any special hardware or software requirements for computers to run HURREVAC?

The ideal setup is a PC running Windows 7, 8, or 10 with at least 1GB of free RAM; however Windows Vista will work as well as long as Microsoft's .NET Framework 4.5 is present. The HURREVAC installer will alert you if the .NET Framework is missing. No additional software is required. Another important consideration is to have a monitor display resolution of at least 1024x768.

How do I get current storm information into HURREVAC?

The program has built-in http polling to monitor the servers at hurrevac.com for any storm activity and download new data when available. These automatic updates can be configured to occur as often as every 5 minutes or turned off if you prefer to update manually. It also intelligently retrieves older data (such as ended storm tracks and old text advisories) when ever these items are selected for display in the program.